Privacy Policy

We collect information you provide directly to us when you create an account, place an order, or fill out our personalization form. This includes your name, email address, phone number, shipping address, and any custom design details (such as designation, villa name, or company logo) you choose to share.

We also automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, and pages visited. This helps us improve site performance and security.

Your information is used to process and fulfill your orders, generate personalized AI previews of your nameplate designs, communicate with you about your order status, and provide customer support.

We may also use your contact details to send you important updates about your orders, promotional offers (only if you have opted in), and notifications about new products or services relevant to your interests.

When you provide personalization details, our system uses AI image generation to create visual previews of how your custom nameplate will look. The details you enter (name, designation, address, logo, etc.) are sent to our AI provider for the sole purpose of generating these previews.

Generated preview images may be cached locally in your browser to improve loading speed on repeat visits. You can clear this cache at any time through your browser settings.

We do not sell, trade, or rent your personal information to third parties. We share data only with trusted service providers who help us operate our business — such as payment processors (Razorpay), shipping partners, and our AI image generation provider — and only to the extent necessary to provide our services.

All third-party providers are bound by confidentiality obligations and are required to handle your data in compliance with applicable privacy laws.

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure payment processing through PCI-DSS compliant gateways, and restricted access controls.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to taking all reasonable steps to safeguard your information.

You have the right to access, correct, or delete your personal information stored with us. You may also opt out of receiving promotional communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please reach out to us using the contact information provided below.

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings, though some features may not function properly without them.